About MSupply TM
mSupply is a North American distributor of OEM repair parts and equipment serving the appliance, HVAC and plumbing industries. Headquartered in St. Louis, the company combines industry expertise with a broad product selection and a national distribution network.
With 2,000 employees across the United States and Canada, mSupply delivers speed and reliability at scale, with a vast product inventory and same-day shipping. Its family of brands is focused on making sure customers always get the Right Products. Right Now.™ For more information, visit mSupply.com.
About Marks Supply
Marks Supply has provided HVAC, hydronics, PVF and plumbing products across Ontario since 1962. Along with value-added support, the company offers OEM equipment, replacement parts from industry-best brands including American Standard and Ameristar. For more information, visit markssupply.ca.
Job Summary
The Showroom Sales Consultant plays a key role in delivering an elevated customer experience by helping clients select products that meet both their functional needs and design vision. You will work directly with customers in the showroom and over the phone, guiding them through their projects from initial consultation to final delivery and after-sales support.
Essential Job Duties
- Engage with customers in the showroom and via phone/email to understand project needs
- Provide expert product recommendations aligned with design, functionality, and budget
- Build and maintain strong, long-term customer relationships
- Prepare quotes, create purchase orders, and process sales transactions
- Coordinate deliveries and manage order timelines
- Provide after-sales service and resolve customer inquiries or issues
- Maintain showroom presentation and product knowledge
- Building trust and long-term relationships with customers
- Delivering an exceptional, personalized customer experience
- Demonstrating strong product knowledge and solution-based selling
- Contributing positively to a collaborative team environment
Qualifications
- Minimum high school diploma completed, business or related field
- Valid driver’s license and reliable vehicle
- 2 plus years’ experience in a customer-facing sales role
- Must be legally eligible to work in Canada
- Experience in a showroom environment and kitchen/bath, plumbing, or related industry
- Demonstrated ability to meet or exceed sales targets
- Strong communication skills (in-person, phone, and email)
- Proficiency in Microsoft Office and standard office technology
- A positive, professional, and customer-focused approach
- Ability to work both independently and as part of a team
- Strong problem-solving skills and attention to detail
Physical Demand & Work Environment
- 7 -10 hours Five-day work week, including Saturdays
- Requires regular physical activity (walking, standing, sitting)
- Demands sustained physical movement and visual acuity for safe and effective task execution.
Safety Sensitivity Job: Maintains alertness and adheres to all safety sensitive job requirements.
What We Offer
We care about your well-being from day one. Here’s a snapshot of the benefits we provide:
- Comprehensive health benefits, 100% paid by the company - extended health coverage, dental, vision, and prescription drugs, effective your first day
- Life insurance, plus short- and long-term disability coverage
- RRSP with company contributions
- Paid time off - vacation, holidays and personal days
- Employee Assistance Program (EAP); Employee discounts and much more...
Additional Information
Compensation is negotiable based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed reflect the base salary only.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us at careers@msupply.com
mSupply is committed to providing accommodation for people with disabilities. If you require accommodation during the application process, please contact careers@msupply.com
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