Job Title: Regulatory Affairs and Quality Assurance Associate
Location: Based primarily in Mississauga, but responsible for all three (3) current Grocery warehouses across Canada.
Reports to: Manager, Regulatory Affairs and Quality Assurance
Department: Regulatory Affairs and Quality Assurance
Type: Full-Time
Grade: 6
Salary: $58,000 to $60,000
Position Scope
The
Regulatory Affairs and Quality Assurance Associate assists with company-wide compliance and quality assurance activities at Purity Life, helping to ensure that all Grocery items (i.e., primarily Foods and Beverages, but could potentially include other product categories like Natural Health Products (NHPs), Medical Devices, Cosmetics, and Consumer Products) meet applicable regulatory and quality standards.
Key Responsibilities
Regulatory Affairs & Licensing
- Support ongoing compliance of all applicable regulatory licenses, including CFIA’s Safe Food for Canadians (SFC) Licence.
- Assist with the implementation and maintenance of regulatory policies across all product categories in alignment with Canadian requirements.
- Maintain regulatory documentation and records to support compliance activities and audits.
- Assist with regulatory submissions, product documentation reviews, product withdrawals/recalls, and compliance tracking.
- Monitor regulatory requirements and support follow-up on identified compliance actions.
Quality Assurance Oversight
- Support the day-to-day activities of the Regulatory Affairs and Quality Assurance Department in accordance with Good Manufacturing Practices (GMPs), Preventive Control Plans (PCPs), and other applicable quality and regulatory requirements.
- Assist with the maintenance and continuous improvement Quality Management Systems (QMS) to support the integrity of NHPs, Medical Devices, Cosmetics, Consumer Products, and Food and Beverage Items.
- Conduct routine quality and compliance reviews and assist with product quality investigations and follow-up activities.
- Support the documentation and resolution of internal and external quality concerns, including complaints, deviations, investigations, and corrective and preventive actions (CAPAs).
- Manage the QA review and disposition of product returns at the Mississauga warehouse, including assessment, documentation, coordination with warehouse teams, and appropriate disposition in accordance with established procedures.
- Maintain quality records and ensure required documentation is complete, accurate, and appropriately filed.
Auditing & Training
- Assist with internal audits and preparation for external regulatory inspections (i.e., CFIA and Health Canada) across applicable warehouse locations, including warehouse quality oversight (e.g., sanitation, product rotation, storage practices, etc.).
- Support GMP training programs for QA and warehouse teams, fostering a culture of quality and compliance.
- Maintain audit, inspection, training, CAPA, and follow-up records.
- Track assigned corrective actions and follow up with relevant departments to support timely completion.
Vendor & Product Approval
- Collaborate with Brand Management and cross-functional teams to evaluate and approve new product labels and line extensions.
- Assist with supplier qualification processes align with company standards and regulatory expectations.
- Review and maintain supplier documentation, product specifications, certificates, and other required quality and regulatory records.
- Identify missing or incomplete documentation and coordinate follow-up with internal teams and suppliers.
Continuous Improvement
- Participate in continuous improvement initiatives related to quality systems, procedures (SOPs), and regulatory procedures.
- Identify opportunities for process enhancement and assist with implementing CAPAs.
- Participate in projects focused on improving operational efficiency and compliance.
Qualifications
- Bachelor’s degree (or higher) in a scientific discipline.
- Working knowledge of Good Manufacturing Practices (GMP), Hazard Analysis Critical Control Point (HACCP), Preventive Control Plan (PCP), and Health Canada and CFIA regulations.
- Experience supporting regulatory compliance and quality assurance activities within the Food, Natural Health Products (NHP), medical devices, cosmetic and consumer products industries.
- Familiarity with the Safe Food for Canadians Regulations (SFCR), Health Canada Site Licence (NHPs), and Medical Device Establishment Licence (MDEL) requirements.
- Experience developing, maintaining, or following Standard Operating Procedures (SOPs), Food Safety Guidelines, and Quality Management System (QMS) documentation.
- Understanding of supplier qualification processes, label review, and product approval in compliance with Canadian regulatory requirements.
- Strong organizational skills with excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Strong communication and interpersonal skills with the ability to work independently and collaboratively across departments.
- Self-motivated with a proactive approach to problem-solving and continuous improvement.
- Proficiency in Microsoft Office Suite (Word, Excel, Access), email communication tools, and standard office equipment.
- Willingness to travel to company warehouse locations (Acton, Mississauga, Victoria, Burnaby, Vancouver, Calgary, Laval) as needed.
- Previous experience in distribution, warehouse operations, or manufacturing environments is a strong asset.
- Fully bilingual in French and English , with excellent written and verbal communication skills in both languages is a strong asset.
