BoomerangFX | Practice Consultant - Medical Aesthetics
Location: Mississauga, ON, Five days a week
Employment: Full-time
Reports to: Sales Leadership
Mandatory Experience
Must have 3–5 years of experience in SaaS implementation, client onboarding, customer success, or software training, along with hands-on experience managing multi-provider healthcare clinic operations. Strong knowledge of EMR workflows, patient intake, scheduling, billing, and end-to-end patient experience is essential, preferably within MedSpa, medical aesthetics, dermatology, cosmetic surgery, or dental practices.
Why Join BoomerangFX?
Build your career at the intersection of healthcare, artificial intelligence and global SaaS.
BoomerangFX is a global healthcare SaaS and AI company recognized through Deloitte’s Technology Fast 500 program. With operations across the United States, Canada, the United Kingdom, Australia and India, we are expanding internationally and helping transform how private-pay healthcare practices operate and grow.
Our platform brings together practice management, patient engagement, digital marketing and AUVIA™, our AI Clinic Co-Pilot. We help medspas, cosmetic surgery practices, dermatology clinics, dental offices, vision clinics and wellness providers attract patients, convert inquiries into appointments and simplify daily operations.
Join an international team where your performance contributes directly to business growth and where you can develop valuable expertise in sales, healthcare technology and AI.
The Role
As a SaaS Practice Consultant, you’ll be the go-to expert for onboarding and training new employees on our platform. You’ll deliver high-impact software demonstrations, guide clinics through implementation, and ensure they achieve measurable success with BoomerangFX. This role is a critical link between sales and customer success, helping new employees' transition smoothly and adopt our technology to grow the business. You’ll manage multiple SMB accounts, act as a trusted advisor, and ensure every client has a seamless experience.
Key Responsibilities
- Lead live software training sessions for new internal teams
- Own the onboarding process for your portfolio of accounts
- Serve as the primary point of contact during implementation
- Troubleshoot and resolve client issues in collaboration with cross-functional teams
- Develop training materials and workflow plans
- Stay current on product updates and act as a subject matter expert
- Transition clients to Customer Success once onboarding is complete
Mandatory Qualifications
- Bachelor’s degree in business, health sciences, or related field
- 3-5 years in SaaS implementation, onboarding, or customer success
- Proven experience managing clinic operations, EMR workflows, patient intake, scheduling, billing, and end-to-end patient experience
- Experience with healthcare SaaS, MedSpa, EMR, CRM (HubSpot preferred), or Martech platforms and private-pay revenue workflows
- Strong communication and presentation skills
- Ability to manage multiple projects with attention to detail
- Technical aptitude and comfort with remote training tools
Compensation and Benefits
- Base Salary: CAD $65,000–$75,000 annually + Commission
- Annual target performance bonus: 10% of base salary, based on achievement of agreed objectives.
- Exposure to healthcare SaaS, AI and digital growth solutions.
- Collaboration with an international sales and leadership team.
How to Apply
Submit your résumé with a brief summary of your experience in clinic operations, healthcare SaaS. Please include examples of EMR workflows managed, patient intake and scheduling processes, billing operations, and how you have translated clinic challenges into software solutions, measurable operational improvements, and revenue growth.
Accessibility Statement
BoomerangFX is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals and are dedicated to accommodating people with disabilities.
If you require accommodation at any stage of the application process, please contact recruitment@boomerangfx.com.
