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Operations Coordinator- Canada
Zydus Pharmaceuticals (Canada) Inc.
Mississauga, ON

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Zydus Pharmaceuticals (Canada) Inc.

Operations Coordinator- Canada

Mississauga, ON, Canada

Full-time

Within 25 km of Milton · About 21.5 km from the city centre

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Job details

Job type: Full-time
Experience: 3+ years of experience in an operations, administrative, or business support role, ideally spanning multiple functions.
Posted: Sep 14, 2026

Original job description

Job Type

Full-time

Description

Key Responsibilities

Supply Chain & Distribution Coordination

Liaise with distribution centers and 3PL partners on order status and product allocation, using SAP for order tracking and inventory visibility.

Customer Service

Serve as the first point of contact for client inquiries via phone, email, and in-person.
Resolve customer issues promptly and professionally, escalating when necessary.
Maintain accurate records of customer interactions and feedback.

Project Coordination

Assist in planning, tracking, and reporting on internal projects and initiatives.
Monitor project timelines, budgets, and deliverables using project management tools.
Collaborate with cross-functional teams to ensure project alignment and success.

Cross-Functional Flexibility

Take on ad hoc cross-functional projects and administrative initiatives as business needs evolve, partnering with Sales, Marketing, Finance, Regulatory, and Supply Chain as required.

Office Management

Oversee day-to-day office operations, including vendor coordination, supply management, and facility maintenance.
Support onboarding of new hires by coordinating workspace setup and IT access.
Organize internal events, meetings, and team-building activities.

Administrative Support

Prepare reports, presentations, and correspondence for senior leadership.
Manage calendars, schedule meetings, expense report and coordinate travel arrangements for senior leadership.
Maintain departmental policies and ensure timely updates and compliance.

Requirements

Qualifications

Post-secondary education in Business Administration, Office Management, or related field.
3+ years of experience in an operations, administrative, or business support role, ideally spanning multiple functions.
Proficiency in SAP (or a similar ERP system) for order processing, expense management, and inventory/supply chain tracking.
Proficiency in Microsoft Office Suite and project management software (e.g., Asana, Trello, MS Project).
Strong organizational, communication, and problem-solving skills.
Comfortable working across multiple business functions with shifting priorities.
Ability to manage multiple priorities and work independently in a hybrid environment.

Preferred Skills

Experience in the pharmaceutical or healthcare industry.
Familiarity with regulatory documentation and compliance standards.
Bilingual (English/French) is an asset.

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More about this job

Responsibilities

The role coordinates supply chain and distribution activities using SAP while serving as the primary contact for client inquiries. Additionally, it involves managing day-to-day office operations and providing administrative support to senior leadership.

Requirements

Candidates need a post-secondary education in Business Administration or a related field and over 3 years of experience in operations or administrative roles. Proficiency in SAP, Microsoft Office, and project management tools is required.

Skills

Supply Chain Coordination
SAP
Customer Service
Project Coordination
Office Management
Administrative Support
Inventory Visibility
Vendor Coordination
Microsoft Office Suite
Project Management Software
Problem Solving
Communication
Order Processing
Expense Management
Regulatory Compliance

Visa sponsorship

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Keywords

SAP
ERP
Asana
Trello
MS Project
Supply Chain
3PL
Pharmaceutical Manufacturing
Healthcare Industry
Regulatory Documentation
Inventory Tracking
Order Processing
Office Management
Project Management
Business Administration

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