Role: OpenText xPression Developer
Location: Mississauga, ON (Onsite)
Primary Skill: OpenText xPression / Customer Communications Management (CCM)
Responsibilities
- Design, develop, modify, and maintain enterprise customer communication templates using OpenText xPression.
- Develop complex documents such as policy documents, welcome letters, claims communications, statements, bills, forms, and correspondence.
- Work with xDesign/xDDesign, xAdmin and xDashboard for template development and administration.
- Translate business and functional requirements into technical designs and reusable document components.
- Build document elements including conditional content, tables, nested tables, images/logos, headers, barcodes and other dynamic components.
- Integrate templates with enterprise data sources and ensure accurate data mapping and document generation.
- Support document output for customer viewing, printing and mailing.
- Perform unit testing, defect resolution, troubleshooting and production support.
- Participate across the SDLC, including requirements analysis, design, development, testing and implementation.
- Collaborate with business analysts, QA, application teams and business stakeholders.
Required Skills
- Strong hands-on experience with OpenText xPression.
- Good knowledge of xDesign/xDDesign, xAdmin and xDashboard.
- Experience developing complex dynamic document templates.
- Knowledge of XML/data structures and document composition concepts.
- Strong troubleshooting and analytical skills.
- Understanding of SDLC and testing practices.
- Good communication and stakeholder-management skills.
Good to Have
- OpenText Exstream knowledge or xPression-to-Exstream migration experience. Recent xPression roles specifically include migration of notices, forms and templates to Exstream.
- Insurance-domain experience.
- Accessibility experience involving PDF/UA or WCAG.
- Experience supporting high-volume customer communication/document-generation environments.
