LOSS PREVENTION SPECIALIST
JOB DESCRIPTION
The company
ID Logistics (IDL), a global leader in third-party logistics, combines entrepreneurial spirit with a dedication to operational excellence. Founded in Orgon, France in 2001, IDL operates globally with over 38,000 experts and 84 million square feet of facilities across more than 400 sites.
ID Logistics Canada - XYY4 in Milton, Ontario is seeking a highly organized, proactive, and detail-oriented Loss Prevention Specialist to join the team.
The Loss Prevention Specialist supports the Health and Safety Manager in the implementation and continuous improvement of the site's Loss Prevention and Security Program. The role coordinates day-to-day loss prevention activities, conducts investigations, supports physical security operations, monitors contracted security services, helps reduce inventory shrink, and promotes security awareness throughout the facility.
Reporting relationship: This role reports to the Health and Safety Manager and works under the Manager's direction.
Employment status: Permanent, full-time position requiring 40 hours per week.
Key responsibilities
Loss prevention and investigations responsibilities
- Protect company assets by preventing, detecting, and investigating theft, fraud, inventory loss, cargo loss, productdamage, policy violations, workplace misconduct, and other loss-related incidents.
- Monitor and analyze inventory shrink, loss trends, inventory discrepancies, and potential risk areas; identify rootcauses and recommend corrective actions.
- Conduct or assist with authorized investigations under the direction of the Health and Safety Manager, includinginterviews, CCTV review, access-control review, evidence collection, and evidence preservation.
- Maintain confidentiality, objective documentation, complete investigation files, and chain of custody for physical andelectronic evidence.
- Partner with Operations, ICQA, Human Resources, Legal, Security, and site leadership to support investigationsand preventive measures.
- Escalate significant findings to the Health and Safety Manager for review and further action.
Physical security responsibilities
- Support the monitoring of facility physical security, including CCTV, access control, intrusion alarms, visitormanagement, perimeter fencing, gates, doors, locks, key control, and other security technologies.
- Conduct routine and unannounced security inspections throughout the warehouse, offices, parking areas, traileryard, and surrounding property, and report findings to the Health and Safety Manager.
- Monitor employee, contractor, visitor, and vendor access and assist with badge issuance, deactivation, permissionreviews, and access-control compliance.
- Conduct trailer seal audits, trailer verification, yard inspections, and reviews of trailer movement to reduce cargoloss and unauthorized removals.
- Monitor compliance with high-value product handling, secure storage, and restricted-area requirements.
- Respond to security incidents in accordance with established procedures and promptly escalate significant mattersto the Health and Safety Manager.
Security operations support
- Support the Health and Safety Manager in overseeing the contracted security provider, including Securitas.
- Act as the day-to-day point of contact for routine operational matters and coordinate security activities inaccordance with established procedures and post orders.
- Monitor security staffing levels, post coverage, attendance, patrol completion, and security documentation, andreport deficiencies and recommendations to the Health and Safety Manager.
- Conduct routine inspections of security posts, patrol activities, and documentation to verify compliance with siterequirements.
- Review security occurrence reports, patrol logs, visitor records, access-control records, and incidentdocumentation, and escalate concerns as required.
- Assist with periodic reviews of security operations, staffing, patrol routes, post assignments, and serviceperformance, and recommend improvements to the Health and Safety Manager.
Operational loss prevention and program support
- Perform audits of warehouse processes, including receiving, put-away, replenishment, picking, packing, shipping,returns, and inventory control, to identify gaps and recommend solutions.
- Support the development, implementation, and continuous improvement of the site's Loss Prevention and SecurityProgram.
- Assist with developing and updating security procedures, standards, post orders, risk assessments, andcorrective-action tracking.
- Support inventory accuracy initiatives, cycle counts, compliance reviews, and investigations involving inventoryvariances.
- Assist with implementing corrective actions arising from investigations, audits, and security assessments.
- Maintain Loss Prevention documentation, investigation files, audit records, and related security records.
Reporting, training, and continuous improvement
- Prepare Loss Prevention and security reports and recommendations for review by the Health and Safety Managerand site leadership.
- Support the monitoring, analysis, and reporting of Loss Prevention and Security key performance indicators,including inventory shrink, investigation completion, security audit results, trailer and access-control compliance, contracted security performance, incident response, training completion, and corrective-action closure.
- Support Loss Prevention and security awareness training and communications for associates and leadership.
- Recommend improvements to security systems, contracted services, operational controls, and Loss Preventionprograms.
- Perform other duties and responsibilities as assigned to support departmental and operational business needs.
Qualifications
- Post-secondary education in Criminal Justice, Security Management, Law Enforcement, Loss Prevention, or arelated field preferred.
- Minimum 2-3 years of experience in Loss Prevention, Asset Protection, Security, Investigations, warehouseoperations, or a similar environment.
- Experience conducting investigations, interviews, CCTV reviews, evidence documentation, operational audits, orsecurity inspections.
- Knowledge of warehouse operations, inventory control processes, access control, CCTV systems, physical securityprinciples, and incident investigation practices.
- Experience supporting or coordinating with a third-party security service provider is considered a strong asset.
- Strong communication and interpersonal skills with the ability to coach and influence employees at all levels.
- Proficient with Microsoft Office, including Excel, Word, and PowerPoint.
- Ability to work independently, prioritize tasks, exercise sound judgment, and manage sensitive informationdiscreetly.
- Certifications such as LPQ, LPC, CPP, PSP, ASIS, First Aid/CPR, or other LP/Security credentials are an asset.
Working conditions
- Fully on-site in a warehouse environment with daily floor presence.
- May require flexible hours to support multiple shifts, including days, afternoons, and occasional weekends.
- The schedule will be discussed with candidates, as the role requires afternoon and evening shifts that alternate withthe Health and Safety Manager's schedule.
- Frequent walking and interaction with operational teams on the warehouse floor.
Key competencies
- Problem-solving and conflict resolution.
- Adaptability in a dynamic, high-volume environment.
- Strong attention to detail and compliance.
- Relationship building with frontline staff and leadership.
- Ability to work independently and take initiative.
What we offer
- Competitive salary and benefits.
- Opportunities for growth within a logistics-focused organization.
- Exposure to a fast-paced supply chain environment.
- Pay range: CA$60,000 - CA$65,000 per year.
- Benefits include company pension, dental care, disability insurance, employee assistance program, life insurance,paid time off, vision care, wellness program, casual dress, and company events.
Application
Interested candidates may submit their resume to lportillo@id-logistics.com
ID Logistics (IDL) is an equal opportunity employer. We are committed to providing an inclusive, respectful, and accessible workplace and to making employment decisions based on qualifications, merit, and business needs.
Accommodations are available upon request throughout the recruitment and selection process. Candidates who require accommodation are encouraged to advise Human Resources so that their individual needs can be addressed confidentially.
