Company Description August 8 is an all-you-can-eat restaurant chain that combines Cantonese-style dim sum and Japanese sushi, offering a unique dining experience to the local community. Established in 2008 with its first location in downtown Hamilton, Ontario, it was recognized as the first restaurant in the area to blend these two culinary traditions. The brand name “August 8” evolved organically from customers’ references to the original “August” concept, reflecting the strong loyalty and engagement of its guests. Today, August 8 continues to grow as a popular destination for high-quality, diverse Asian cuisine, grounded in its customer-focused heritage.
Role Description The Food Server role at August 8 is a full-time, on-site position located in Oakville, ON. In this role, the Food Server greets guests, presents menus, explains dishes and promotions, and takes food and beverage orders accurately. The Food Server delivers orders promptly, checks in with guests to ensure satisfaction, and responds to requests and concerns in a professional manner. Day-to-day responsibilities include maintaining a clean and organized dining area, coordinating with kitchen staff to ensure timely service, handling payments, and following restaurant standards for food safety and hygiene. The Food Server contributes to a welcoming atmosphere and supports teammates to ensure smooth service during busy periods.
Qualifications
- Strong Customer Service and Communication skills to provide a friendly, attentive, and respectful guest experience.
- Knowledge of Food & Beverage offerings, including basic understanding of dim sum and Japanese cuisine, and ability to describe menu items clearly.
- Food Service experience, including order taking, serving, and handling payments in a fast-paced restaurant environment.
- Basic Cooking or kitchen familiarity is an asset for understanding preparation times, food handling, and coordination with back-of-house staff.
- Ability to stand and move for extended periods, carry trays safely, and follow health and safety regulations.
- Prior experience in a restaurant or hospitality setting preferred; food handler certification is an asset.
- Reliability in attending scheduled shifts, willingness to work evenings, weekends, and holidays as needed, and ability to work well as part of a diverse team.
