Education & Professional Services Coordinator- Canada
Location: Mississauga Canada
Ivoclar is a global leader in innovative dental solutions, providing cutting edge products to dental professionals worldwide. Our commitment to quality, clinical excellence and education drives our partnerships with practices and professionals.
We are currently seeking a proactive, organized and customer-focused
Education and Professional Services Coordinator to support our growing network of dental professionals, educational programs and product training initiatives.
The hourly range for this position starts at $27.88/hour-$31.25/hour, depending on experience, qualifications and location. Final compensation will be determined during the interview process
Essential Functions:
- Support the Education & Professional Services Manager NA in coordinating and executing education programs, workshops, and field training initiatives in Canada.
- Facilitate relationships with customers to help administrator logistics for the departments of Education and Professional Services.
- Assist in communications and follow up with continuum institutions, universities, Key Opinion Leaders and other activities sponsored by Ivoclar Vivadent.
- Assist in coordinating product, literature and equipment support for customers of Ivoclar Vivadent as it relates to departmental initiatives.
- Assist with departmental budget monitoring, invoice processing and filing process.
- Coordinate guest visits to include travel arrangements, confirmation of schedules, agendas, meals, etc.
- Assist with the development, support and coordination of special events held at the Mississauga facility and off-site
- Assist department staff with specialized projects, such as integrated communications, mailings, and support as needed.
- Assist in the management of education workshop inventory, including product, equipment, and literature needed for programs and departmental initiatives.
Expected Impact:
- Improve the execution efficiency of educational initiatives, significantly increasing the impact on customer relationships and business initiatives.
- Enhance compliance of departmental activities per company quality system.
Your Qualifications:
- Bachelor’s degree in communications, business or other related field preferred but not mandatory
- Three to five years customer relations or executive support experience desired.
- Excellent communication, interpersonal and phone skills needed.
- Strong practical knowledge of MS Word, Excel and PowerPoint required.
- Proven ability to multi-task and provide attention to detail.
Physical Demands:
- Must be able to sit for up to 8 hours per day, view computer monitor and move about effectively to perform the essential functions of the job.
- Ability to lift 25lbs.
Why Join Ivoclar?
At Ivoclar, you'll have the opportunity to contribute your expertise while continuing to develop both personally and professionally. As an international family-owned company with a long-term perspective, we recognize that our employees are the driving force behind our success.
Join a collaborative team that is passionate about innovation, customer success, and advancing the future of dentistry.
Let's achieve our goal together: Making People Smile. 
