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Ontario Medical Supply

Director, Consumer Sales and Solutions

Mississauga, ON, Canada

$120,000 to $125,000 CAD / year · Full-time

Within 25 km of Milton · About 21.5 km from the city centre

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Job details

Pay: $120,000 to $125,000 CAD / year
Job type: Full-time
Posted: Sep 15, 2026

Original job description

Our Mission:

Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Specializing in long term care, assisted living, retirement and home health care. Ontario Medical Supply is partnered for success with Royal Drugs. Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Together, we work towards supporting optimal health outcomes and better quality of life.

Come Join Our Team!

Purpose:

The Director, Consumer Sales and Solutions is responsible for the strategy, growth, operational performance, and revenue results of Ontario Medical Supply’s consumer-facing business. The role brings together Retail, Mobility Sales, and Customer Conversion and Retention under a unified leadership structure to creating a coordinated and effective customer experience.

In this role, you will develop and execute strategies that grow consumer revenue, improve retail store performance, expand mobility sales, increase rental-to-purchase conversions, strengthen customer retention, and generate incremental revenue through accessories and complementary products. By connecting these functions, the Director will ensure OMS supports customers throughout their journey, from an initial purchase or rental through to their evolving healthcare, mobility, and independent-living needs.

You will establish the vision, priorities, performance expectations, and commercial strategies for the business. The role will use customer, market, operational, and financial insights to identify growth opportunities, improve performance, and build a scalable and sustainable consumer sales model.

Position: Director, Consumer Sales and Solutions

Location: Ontario Medical Supply. – Ottawa (1100 Algoma Road, Ottawa, ON K1B 0A3) or Mississauga (2785 Skymark Ave, Mississauga, ON L4W 4Y3),

No. of Positions: 1

ATR:#5195

Type: Full Time, Permanent

Salary: $120,000-$125,000

This job posting is for an existing vacancy

AI will be used in the recruitment process.

Please visit our website www.oms.ca for a full job description

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More about this job

Responsibilities

The Director is responsible for the strategy, growth, and revenue results of the consumer-facing business, integrating retail, mobility sales, and customer retention. They will develop commercial strategies to improve store performance and ensure a coordinated customer journey across healthcare and independent-living needs.

Requirements

The role requires a leader capable of using market and financial insights to build a scalable consumer sales model. While specific degrees are not listed, the seniority level and scope of responsibility imply extensive experience in sales leadership and strategic planning.

Skills

Strategic Planning
Revenue Growth
Operational Performance
Retail Management
Customer Retention
Sales Strategy
Market Analysis
Financial Insight
Customer Experience Optimization
Mobility Sales
Business Scaling
Commercial Strategy

Visa sponsorship

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Keywords

Medical Equipment
Healthcare Distribution
Consumer Sales
Retail Performance
Mobility Sales
Customer Conversion
Customer Retention
Revenue Generation
Healthcare Services
Commercial Strategy
Market Insights
Operational Performance
Long Term Care
Assisted Living
Home Health Care

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