Jobs in Milton

Newest first

Within 25 km of Milton

Added 15 hours ago
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Reliable Staffing
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Overnight Retail eComm Associate - Oakville
Mark's
Oakville, ON
- $17.95 to $20 CAD / hour
Added 15 hours ago
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Sales Associate (Hard Goods - General) - Mississauga
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Mississauga, ON
- $17.6 to $20 CAD / hour

Reliable Staffing

Customer Service Representative

Brampton, ON, Canada

Full-time

Within 25 km of Milton · About 20.8 km from the city centre

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Job details

Job type: Full-time
Experience: 3+ years of customer service experience in logistics/3PL industry.
Posted: Sep 23, 2026

Original job description

Seeking a detail-oriented and proactive Customer Service Representative (CSR) to support daily operations in a fast-paced 3PL environment. Responsible for handling customer inquiries, tracking shipments, coordinating internally, and ensuring accurate, efficient service.

Key Responsibilities

Act as primary contact for customer inquiries (phone & email)
Provide shipment updates and order status
Enter and manage data in TMS accurately
Coordinate with dispatch, operations, and carriers
Resolve issues
Maintain professional communication
Support documentation, billing, and tracking
Manage multiple tasks in a fast-paced environment

Qualifications
3+ years of customer service experience in logistics/3PL industry.
Experience with TruckMate is an asset.
Strong communication and attention to detail
Ability to multitask and problem-solve independently
Proficient in Microsoft Office (Excel, Outlook, Word)
Ability to work under pressure and meet deadlines

Apply on careers-page.com About employer

More about this job

Responsibilities

The Customer Service Representative will be the main contact for customers, answering calls and emails and giving shipment and order updates. They will enter data into the TMS, coordinate with dispatch and carriers, resolve issues and support billing and documentation.

Requirements

Candidates need 3+ years of customer service experience in logistics or 3PL, strong communication and attention to detail, and proficiency in Microsoft Office. TruckMate experience is an asset.

Skills

TruckMate
TMS data entry
Microsoft Excel
Microsoft Outlook
Microsoft Word
shipment tracking
order status management
carrier coordination
dispatch coordination
customer service
issue resolution
billing support
documentation
multitasking
attention to detail
problem-solving
professional communication

Keywords

Customer Service Representative
CSR
3PL
logistics
freight
shipment tracking
order status
TMS
TruckMate
dispatch
carrier coordination
billing
documentation
Microsoft Excel
Microsoft Outlook
Microsoft Word
customer support
freight forwarding

Tools

TMS
TruckMate
Microsoft Excel
Microsoft Outlook
Microsoft Word

Languages

English

Seniority

Mid level

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