Centre Manager
Location: Oakville, Ontario
Start Date: ASAP
Duration: ASAP - January 15th, 2027 (Strong potential to be extended)
Work Type: Full-Time, In-Office
Compensation: $35-37/hr
Role Overview
We are seeking an experienced and highly organized Centre Manager to oversee the day-to-day operations of a community support centre and its volunteer resources. This role is responsible for ensuring the effective management of the facility, coordinating volunteer activities, supporting individuals and families, and maintaining strong relationships within the local community.
The successful candidate will bring strong leadership, communication, and organizational skills, along with an understanding of the impact of cancer on individuals and families.
Key Responsibilities
Centre & Facility Management
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Oversee the physical premises, technology, supplies, and equipment to ensure the centre operates efficiently.
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Coordinate cleaning, repairs, and preventative maintenance.
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Manage day-to-day centre activities, including room scheduling, administration, facility requirements, and reception support.
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Ensure the centre's resources and environment support the needs of members, volunteers, and visitors.
Volunteer Management & Coordination
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Strategically deploy volunteer resources to meet centre needs.
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Support volunteer recruitment, succession planning, and training initiatives.
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Lead volunteer orientation sessions and monitor volunteer performance and effectiveness.
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Coordinate volunteer scheduling, mentoring, and ongoing support.
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Provide guidance and support to volunteer committees.
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Oversee volunteer recognition and address volunteer-related concerns as they arise.
Member & Family Support
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Provide responsive customer service and address member concerns.
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Connect members with appropriate peer support or coaches when required.
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Coordinate, engage, and support individuals and families living with cancer.
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Help ensure members receive appropriate assistance and a positive experience at the centre.
Stakeholder & Community Relations
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Build and maintain strong relationships within the local cancer community.
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Coordinate third-party use of centre facilities.
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Support community relations and collaborative outreach initiatives to increase centre participation.
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Participate in and encourage a culture of philanthropy.
Qualifications
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Relevant university degree.
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Minimum of 5 years of experience in a management role.
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High proficiency in Microsoft Word, Excel, and Outlook; experience with Raiser’s Edge is considered an asset.
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Excellent verbal and written communication skills.
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Strong interpersonal and relationship-building abilities.
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Highly organized, with effective problem-solving skills and strong attention to detail.
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Understanding of the impact of cancer on individuals and families.
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Fluency in English; French language proficiency is considered an asset.
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Ability and willingness to work in a fast-paced environment.
**Staffworks may use AI-enabled tools to assist with recruitment activities while maintaining recruiter involvement and respecting applicable privacy and employment regulations.**
