Company Description JH Cliick Immigration is an immigration services firm based in Mississauga, ON, dedicated to supporting individuals and families through various immigration pathways. The organization focuses on providing clear guidance, accurate documentation support, and personalized case management to help clients navigate complex immigration processes. Team members work closely with clients from diverse cultural and linguistic backgrounds, ensuring respectful, confidential, and professional service. The firm values integrity, client-centered support, and practical solutions that promote successful settlement and integration. Staff are encouraged to collaborate, share knowledge, and maintain high standards of service quality.
Role Description The Caseworker is a part-time, on-site role based in Mississauga, ON, responsible for supporting clients through their immigration and settlement processes. Day-to-day tasks include conducting intake assessments, gathering client information, and maintaining accurate case files and documentation. The Caseworker will provide guidance on available immigration and settlement options, assist with completing forms, and help clients understand requirements and timelines. This role involves regular in-person meetings, liaising with internal staff and external agencies, and following up on client cases to ensure timely progress. The Caseworker will also monitor client needs, identify potential barriers, and refer clients to appropriate community resources while adhering to organizational policies and confidentiality standards.
Qualifications
- Candidates should possess strong Interpersonal Skills and Communication abilities for working with diverse clients and stakeholders.
- Candidates should possess Social Work-related skills, including empathy, advocacy, and an understanding of community resources.
- Candidates should possess Case Management and Casework skills for organizing files, tracking progress, and coordinating services.
- Candidates should possess strong organizational skills, attention to detail, and the ability to manage multiple cases at once.
- Candidates should possess proficiency with standard office software and case management tools, and have the ability to learn new systems quickly.
- Candidates should possess knowledge of immigration processes or a related field; formal education in social work, human services, or a similar discipline is an asset.
- Candidates should possess the ability to work on-site in Mississauga, ON, maintain confidentiality, and adhere to professional and ethical standards.
