Jobs in Milton

Newest first

Within 25 km of Milton

Added 2 days ago
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Leons Furniture Limited

Brick Supervisor, Operations

Burlington, ON, Canada

Within 25 km of Milton · About 15 km from the city centre

Apply on workforcenow.adp.com About employer

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Job details

Posted: Nov 10, 2026

Original job description

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

Reporting to the Store Manager, the Operations Supervisor

will have the following responsibilities:

Maintain excellence in store merchandising, detail and customer service
Recruit, hire and develop staff through coaching, goal setting and conducting performance appraisals
Handle escalated customer service issues and offer solutions
Ensure 100% customer satisfaction
Lead by example, promoting teamwork within all departments
Ensure a high-level of data entry accuracy with minimal errors
Maintain store inventory levels and inventory accuracy
Control and reporting of Accounts Receivable and Accounts Payable
Understand, implement and ensure compliance with all Brick Group policies & procedures

Qualifications

High school diploma or equivalent; post-secondary education an asset
2 or more years of customer service or sales experience
Previous retail Supervisory or Senior Associate experience an asset
Proven track record in customer service, operations and merchandising
Excellent verbal and written communication skills
Highly developed problem-solving skills
Good time management skills and work ethic
The ability to promote an extreme level of excellence and pride in customer service and store detail
Flexibility to work any shift, including evenings and weekends, as required

Why The Brick

A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family

Competitive remuneration package that will be commensurate with experience
Career progression potential with plenty of access to ongoing personal and professional development
Employee discounts
A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com

Apply on workforcenow.adp.com About employer

More about this job

Responsibilities

The Brick Supervisor for Operations will oversee store merchandising and customer service, handle escalated customer issues, and recruit, coach and appraise staff. The role also controls inventory, accounts receivable and accounts payable, and ensures compliance with company policies.

Requirements

Candidates need two or more years of customer service or sales experience and a high school diploma, with post-secondary education an asset. Strong communication, problem-solving and time management skills are required, along with availability for any shift including evenings and weekends.

Skills

Customer service
Merchandising
Inventory management
Accounts receivable
Accounts payable
Data entry
Staff recruiting
Staff coaching
Performance appraisal
Conflict resolution
Problem solving
Time management
Verbal communication
Written communication
Team leadership
Policy compliance
Retail sales
Retail operations

Benefits

Health, dental and paramedical coverage
Flexible benefits package
Employee discounts
Career development

Keywords

retail supervisor
store operations
retail management
merchandising
customer service
inventory management
accounts payable
accounts receivable
staff coaching
performance appraisal
team lead
retail operations
shift supervisor
store manager
Brick Group

Perks

Flexible hours
Employee discount

Languages

English

Seniority

Mid level

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