Jobs in Milton

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Within 25 km of Milton

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Charger Logistics Inc.

Bilingual Customer Service Specialist

Brampton, ON, Canada

Salary range: $45,000 - 60,000. · Full-time

Within 25 km of Milton · About 24.2 km from the city centre

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Job details

Pay: Salary range: $45,000 - 60,000.
Job type: Full-time
Apply by: Dec 11, 2026
Experience: 1-2 years of experience in transportation, logistics or customer service, ideally with full truckload (FTL) freight
Posted: Nov 11, 2026

Original job description

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

The Role

As our Bilingual Customer Service Specialist, you'll be the voice of Charger for our customers, drivers and partners. You'll keep freight moving and customers informed, and you'll step in quickly when something goes off plan.

What You'll Do

Serve as the main point of contact for customers, by phone, email and written updates
Manage daily freight activity, including booking, tracking and following up on shipments, to meet weekly service targets
Give customers timely status updates and flag delays or service risks early, with a clear plan to fix them
Work with brokers, carriers and internal teams to resolve delivery, quantity, quality and scheduling issues
Review and correct shipping and customs paperwork, including bills of lading, proofs of delivery and carrier confirmations
Source and compare rates, and support pricing discussions with customers and third-party carriers using lane, cost and on-time performance data
Make sure carriers follow company policies and compliance requirements
Keep accurate shipment notes and customer records so the whole team stays informed

Requirements

College diploma or bachelor's degree in Logistics, Supply Chain, Business or a related field
Fluency in English and Spanish, both spoken and written (this is essential for the role)
French is considered an asset
1-2 years of experience in transportation, logistics or customer service, ideally with full truckload (FTL) freight
Good knowledge of North American geography, including cross-border lanes
Strong skills in Microsoft Office and a quick learning curve with new software such as TMS platforms
Clear communication, sound judgment and a calm approach when plans change
A team-first attitude and the initiative to take ownership

Charger Logistics is an equal opportunity employer. Accommodations are available on request for candidates taking part in all aspects of the selection process, in accordance with the Ontario Human Rights Code and AODA.

This posting is for an existing vacancy.

Charger Logistics does not use artificial intelligence to screen, assess or select applicants for this position.

Salary range: $45,000 - 60,000. We value experience. If your expectations fall outside the posted range, we still encourage you to apply. Compensation will be discussed during the interview process.

Benefits

Competitive Salary
Healthcare Benefit Package
Career Growth

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More about this job

Responsibilities

Serve as the primary contact for customers, drivers, and partners while booking, tracking, and following up on freight shipments. Provide timely updates, resolve service and delivery issues, review shipping and customs documents, support rate and pricing discussions, and maintain accurate records while ensuring carrier compliance.

Requirements

Requires a college diploma or bachelor's degree in logistics, supply chain, business, or a related field, and fluency in spoken and written English and Spanish; French is an asset. Candidates should have 1–2 years of transportation, logistics, or customer service experience, ideally with FTL freight, along with knowledge of North American geography, Microsoft Office skills, and clear communication and sound judgment.

Skills

Customer Service
Freight Booking
Shipment Tracking
Shipment Follow-Up
Customer Communication
Issue Resolution
Shipping Documentation
Customs Documentation
Rate Comparison
Pricing Support
Carrier Compliance
Shipment Recordkeeping
Microsoft Office
North American Geography
English and Spanish Fluency

Benefits

Competitive Salary
Healthcare Benefit Package
Career Growth

Visa sponsorship

Not detected in the job text

Keywords

Truck Transportation
Logistics
Supply Chain
Customer Service
Freight
Full Truckload
FTL
Shipment Booking
Shipment Tracking
Cross-Border Lanes
North American Geography
Carrier Coordination
Broker Coordination
Delivery Scheduling
Shipping Documentation
Customs Paperwork
Bills of Lading
Proofs of Delivery
Carrier Confirmations
Rate Comparison
Pricing Discussions
Lane Data
On-Time Performance
Carrier Compliance
Microsoft Office
TMS
English
Spanish
French

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