Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Building Automation Supervisor to join our amazing culture at our Toronto, ON location. As a Building Automation Supervisor, you will manage the BAS Technician team for Projects. This will include colleague development and performance management. The Supervisor coordinates with Project Managers for effective scheduling and organization of technician activities to ensure that projects are executed within budget, on time, and with a high degree of customer satisfaction.
Who You Are
You have a passion for providing world-class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Building Automation Supervisor.
Who We Are
With 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.
What you’ll do with “Our Training and Your Experience”
- Coordinate with Project Managers for assignment and scheduling of technicians. Properly align technicians to project tasks according to skill set.
- Actively participate in internal pre-bid review meetings, project turnover meetings and Operations to Service turnover meetings
- Maintains good customer relations, includes prompt response to customer requests and maintaining
- frequent customer contact.
- May provide pricing, quoting, order processing directly with customers for service work. Carefully monitors
- all financial aspects of the service work performed (costing, invoicing, billing time, revenue, margins, etc.)
- Ensure processes and standards involving Technicians are properly implemented. This includes turnover from Project Managers, verification of project requirements, proper red-line / as-built information provided from Technicians, timesheets (completed and approved on time), JHA's, Daily Reports, etc.
- Provide first level support and coordination for Technicians.
- Provide training and development planning and implementation for Technicians. Deliver technical training as well as individual performance development.
- Supervises colleagues in a manner that maintains morale, skills proficiency and productivity. In conjunction with the Talent Acquisition team, recruit and hire colleagues as required.
- Responsible for instilling a safety-conscious culture within the team. Ensure all relevant and required safety training and safety certificates have been
- Ensure Technicians have proper tools and equipment and that they are maintained properly. This includes field/hand tools, as well as cell phones, vehicles, etc.
- Proactively coordinate and communicate with Operations Managers, Project Managers, Engineering Team and other CTC resources as required to support customer satisfaction and the overall financial success of projects.
- Acts as “our customer’s best service provider” at all times thereby ensuring Convergint is the customer’s first choice for service.
- Performs other duties and responsibilities as requested or required.
What You’ll Need
- Exceptional customer focus and ability to regularly work under pressure; consistent ability to maintain awareness of, and seek to meet the needs and wants of the customer without being prompted.
- Strong technical knowledge and experience related to building automation systems, fire alarm systems, and/or electronic security systems; occasionally required to adapt and develop procedures, processes, tools to meet the more complex requirements of the job.
- Solid ability to read blueprints and drawings: solid math skills.
- Strong programming skills and proven ability to troubleshoot problems and look for solutions
- Demonstrates initiative – regularly engages in proactive behaviour and looks for opportunities
- Strong analytical skills necessary to resolve problems and look for solutions
- Good financial skills related to cost control.
- Good coaching, mentoring, and staff development skills.
- Good verbal, written and interpersonal communication skills
- Advanced organizational skills and the ability to handle multiple projects simultaneously
- Strong computer skills including familiarity with MS Office applications (Outlook, Word, Excel)
- Valid & clean driver’s license is required
Requirements
- Diploma in electronics, electrical or mechanical preferred.
- Relevant trade experience an asset.
- Minimum of five years of previous, relevant field experience with Building Automation Systems required.
- Minimum of two years of supervisory or technical lead experience
- Product-specific certifications an asset; Schneider, Tridium, Distech, Honeywell Spyder & Alerton
Company Benefits and Perks
Convergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:
- Company Holidays and Paid Time Off
- Immediate comprehensive benefit plan (medical, dental, etc.)
- Employer contribution to RRSP;
- Work environment committed to safety;
- Colleague Assistance Program
- Tuition reimbursement
- Competitive salary and compensation plan
- Vehicle reimbursement plan
- Corporate Social Responsibility Day
- And much more…
Convergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.
Visit our Convergint careers site to learn more about the company and the exciting opportunities available
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