Compensation: $150K base salary + 10% annual bonus
Work arrangement: Hybrid - 2 days per month on-site
Location: Mississauga, Ontario
Industry: Software Development
Skills: AWS platform engineering, FinOps, Terraform, AWS security, SQL, Kubernetes, CloudWatch, GitHub Actions, AWS certification, leadership
Description
We are seeking an AWS CloudOps Manager to lead the availability, performance, security, and cost efficiency of our cloud infrastructure. This role combines hands-on technical leadership with people management, driving operational excellence and FinOps practices across multi-cloud environments.
What You'll Own
- Lead and mentor a team of six onshore and offshore cloud/platform engineers, overseeing hiring, performance management, and career development.
- Champion AI-driven observability, automated incident remediation (AIOps), and intelligent platform operations across multi-cloud environments to enable proactive fault resolution and improve operational efficiency.
- Own cloud infrastructure uptime, reliability, and performance, ensuring adherence to service-level agreements (SLAs) and service-level objectives (SLOs).
- Oversee incident management, including on-call rotations, escalation paths, postmortems, and continuous improvement.
- Drive infrastructure automation and infrastructure as code (IaC) adoption using Terraform and CloudFormation to reduce manual toil.
- Lead cloud cost optimization through FinOps practices, including budgeting, forecasting, and rightsizing.
- Partner with Security and Compliance teams on cloud governance, access controls, and audit readiness.
- Own the AWS security posture in partnership with Security, including least-privilege IAM design, GuardDuty, Security Hub, AWS Config rules, and KMS key management.
- Define and monitor operational KPIs, including mean time to recover (MTTR), mean time to detect (MTTD), availability, and AWS spend efficiency.
- Own disaster recovery and business continuity planning across AWS regions.
- Drive CI/CD pipeline modernization and developer experience (DevEx) initiatives to accelerate deployments and reduce friction for engineering teams.
- Oversee cloud database reliability and scaling strategies for PostgreSQL, SQL Server, Oracle, DynamoDB, or MongoDB, optimizing maintenance, security, and migration pathways.
Requirements
- 10+ years of experience in software engineering, cloud infrastructure, platform engineering, or a related technical discipline, with several years of direct people leadership experience managing cloud/platform teams, leading cross-functional initiatives, and supporting technical growth.
- Practical understanding of, or experience with, AI tools, AIOps platforms, or LLM-assisted operational workflows, including the use of AI in engineering operations (EngOps).
- Strong experience with Kubernetes, containerization, and IaC tools.
- Familiarity with monitoring and observability platforms, including CloudWatch and Site 24x7.
- Experience directly managing cloud infrastructure teams responsible for AWS provisioning, scaling, networking, connectivity, automation, and reliability.
- Deep, hands-on AWS expertise across core services, including EC2, VPC, IAM, S3, RDS, EKS/ECS, Lambda, CloudWatch, and Route 53.
- Ability to lead complex cloud initiatives by breaking down technical challenges, setting priorities, removing blockers, and ensuring accountability for outcomes.
- Experience defining and delivering reusable IaC modules, governance guardrails, and platform standards that enable teams to work quickly and securely.
- Experience owning cloud platform roadmaps and prioritization, with a focus on delivering measurable outcomes for internal customers.
- Ability to collaborate with Engineering, Product, Security, Architecture, Finance, Operations, and vendors to deliver enterprise-scale, cloud-first infrastructure solutions.
- Experience applying FinOps and cloud governance practices to improve cost transparency, consumption discipline, risk management, and accountability.
- Excellent communication and stakeholder management skills.
Nice to Have
- Deep expertise in public cloud platforms, preferably AWS.
- Experience operating large-scale SaaS platforms in production environments.
- Experience in cloud financial management, including budgeting, forecasting, and cost optimization.
- A proven track record of leading cross-functional strategic initiatives.
- Strong knowledge of cloud security, compliance, governance, and risk management.
Competencies
- Cloud certifications, such as AWS Solutions Architect, are preferred.
- Experience with AWS FinOps or cost optimization at scale.
- Experience in a regulated industry using AWS Artifact or AWS Audit Manager.
- Expertise in CI/CD build and release automation using TeamCity, Octopus, and GitHub Actions, along with environment management.
NOTE: As part of our hiring process, we use AI‑based systems to support initial applicant screening.
To Apply: https://directitrecruiting.com/job/aws-cloudops-manager-1899/
