Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do - powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.
YOUR IMPACT
As the Senior Director, Change Office, you will establish and lead a global change management program supporting OpenText’s enterprise transformation, workplace strategy, real estate programs, and portfolio optimization.
You will own the change strategy, governance, and employee transition outcomes associated with new ways of working. Partnering with executive leadership and teams across HR, Workplace Experience, Corporate Communications, IT, Security, Legal, Finance, and regional Facilities, you will ensure major changes are supported by coordinated communications, clear timelines, and structured transition plans.
What The Role Offers
- Define and lead OpenText’s Global Change Management Framework, establishing consistent standards, governance, escalation protocols, and decision-making practices.
- Create a comprehensive Change Playbook with practical templates, readiness assessments, implementation checklists, and transition tools.
- Build, develop, and lead a small team of change management experts, establishing clear roles, regional coverage, and scalable ways of working.
- Serve as the central coordination point across senior leadership, business leaders, and functional partners, aligning responsibilities, dependencies, and timelines.
- Lead cross-functional steering groups, drive accountability for commitments, and proactively escalate risks and issues.
- Partner with Corporate Communications and HR to develop integrated change and communication plans, including executive announcements, FAQs, and employee transition updates.
- Lead change planning for office openings, closures, consolidations, relocations, and internal team moves.
- Coordinate employee readiness activities with construction, technology, security, facilities, and operational schedules.
- Establish feedback channels, readiness assessments, and post-transition reviews that improve employee adoption and future change programs.
- Identify and mitigate organizational, operational, and communication risks while supporting contingency planning and business continuity.
- Maintain a global change dashboard, define meaningful KPIs, and provide regular progress and performance reporting to executive leadership.
What You Need To Succeed
- A bachelor’s degree in Business Administration, Organizational Development, Human Resources, Communications, Real Estate, or a related discipline.
- 10 or more years of experience in change management, enterprise transformation, corporate real estate, or a related field, including leadership of complex global programs.
- Demonstrated experience establishing enterprise change frameworks, governance models, and scalable change management practices.
- Proven ability to build and lead a high-performing team of change professionals.
- Strong executive presence, with the ability to influence senior leaders and drive accountability without direct reporting authority.
- Experience leading complex, cross-functional initiatives across multiple regions, functions, and stakeholder groups.
- Excellent communication, facilitation, and stakeholder management skills.
- A strategic and employee-focused approach, balanced with strong operational discipline and attention to execution.
- Proficiency with Microsoft 365, SharePoint, Teams, and project management platforms.
- Familiarity with Power BI is an asset.
- Prosci, PMP, or an equivalent change management or project management certification is considered an asset.
ONE LAST THING
OpenText is more than just a corporation. It is a global community where trust is foundational, the bar is raised, and outcomes are owned. This is an opportunity to establish a global Change Office, influence enterprise-wide transformation, and create a consistent, employee-focused approach to how significant change is planned, communicated, and delivered.
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations. 
