Intermediate Project Manager – Salesforce Implementation
Location: Brampton, ON (Hybrid – 2 Days Onsite/Week)
Contract: January 2027 – January 2028 (Extension Possible)
Employment Type: Full-Time Contract | 35 Hours/Week
Project Overview
We are seeking an experienced Intermediate Project Manager with proven Salesforce implementation experience to support digital transformation initiatives within a large public-sector organization.
The role involves managing Salesforce implementation projects, enhancing digital services and online forms, and overseeing end-to-end project delivery from initiation through development, testing, deployment, and post-production support.
The ideal candidate is a Project Manager who has led Salesforce implementations, not a Salesforce technical specialist with limited PM experience.
Key Responsibilities
- Lead small- to medium-sized Salesforce implementation and IT application projects from initiation through completion.
- Develop project charters, business cases, project plans, budgets, schedules, and resource allocations.
- Manage cross-functional teams, business stakeholders, technical teams, and external vendors.
- Coordinate requirements, solution design, Agile sprints, development, and stakeholder approvals.
- Lead UAT, defect management, production deployment, go-live, and hypercare activities.
- Manage project risks, issues, change control, budgets, and governance.
- Provide project reporting to senior leadership, sponsors, and steering committees.
- Ensure adherence to SDLC, IT governance standards, and operational sustainment requirements.
Mandatory Requirements
- 3+ years of IT Project Management experience, with relevant education or equivalent experience.
- Proven end-to-end Salesforce implementation Project Management experience – Essential.
- Strong understanding of SDLC, Agile/Hybrid methodologies, project governance, and IT application delivery.
- Experience with project budgeting, resource planning, vendor management, and stakeholder engagement.
- Proficiency with MS Project, MS Visio, Azure DevOps, Jira, or similar tools.
- Experience coordinating UAT, production deployment, defect resolution, and hypercare.
- Knowledge of IT service delivery frameworks, including SDLC, COBIT, and ITIL.
- Excellent communication, leadership, problem-solving, and organizational skills.
- Mandatory Certification: At least one of PMP, CAPM, CSM, PPM, or MPM (proof required).
- Must be available to work onsite in Brampton 2 days per week.
Nice to Have
- Lean Six Sigma and Change Management experience/certifications.
- Azure DevOps experience with user stories and requirements tracking.
- PMI-ACP or ITIL v4 certification.
- Public-sector digital transformation experience.
