Electronic Products Recycling Association (EPRA) currently has a job opportunity for a Business Analyst based out of our Mississauga head office. This is for an existing vacancy.
Role Overview
Reporting to the Manager - Project Management Office (PMO), the Business Analyst is responsible for playing a pivotal role in building and enhancing EPRA’s strategic platforms, processes and systems hardware. This position will collaborate with cross-functional teams to develop and maintain software, hardware and tools that support the company.
Key Responsibilities
- Builds a deep understanding of the business processes, data flows and operational procedures
- Conducts in-depth analysis to identify areas for process and application improvements
- Collaborates with stakeholders (subject matter experts, other end-users, project managers, application developers) to define system requirements and/or changes
- Translates client requirements into system design documents, project plans, delivery roadmaps and integrations to other systems
- Creates and completes detailed test plans and scripts to ensure the reliability, accuracy, and functionality of system changes and enhancements
- Troubleshoots internal/external integrations issues to resolution
- Produces and maintains technical documentation for business applications to ensure business requirements, functional specifications, test plans and scripts are current
- Maintains data and performs quality verifications on file imports
- Provides support to end users ranging from training, systems overviews and demonstrations of new functionality and how to incorporate into business processes
- Keeps up to date with current IT industry trends and innovations
Qualifications
- A post-secondary degree/diploma in Business, Mathematics, Computer Science, or a related field involving data management/analysis and/or technology
- A minimum of 5 years’ work experience in designing, delivering, managing, and improving IT services to align with organizational objectives
- Demonstrated experience collaborating with business and technical teams
- Practical knowledge of planning, developing, implementing, and maintaining information systems
- Acquainted with processes, methods and techniques utilized to analyze and evaluate business
- Familiarity with Agile project management and software development methodologies
- Basic understanding of SQL and the ability query SIEM logs
- Worked in a team environment
Skills and Competencies
- Outstanding business process fluency
- Demonstrated critical thinking and problem-solving ability
- Strong attention to detail and data analysis
- Excellent oral and written communication with internal and external stakeholders
- Skilled at influencing others and conflict resolution
- Proficient at time management and effectively prioritizing multiple projects
- Motivated self-starter that can identify and resolve issues independently
- Team-oriented attitude with an aptitude to help colleagues with technical and process issues
- Able to lead process change initiatives
It’s impossible to imagine a world today without electronics.
Apply today at: https://epra.bamboohr.com/careers/51?source=aWQ9MTQ%3D
Come and be a part of the recycling solution!
www.epra.ca
