Full-time jobs in Milton, Ontario

Find full-time jobs in Milton, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Milton

Added 3 mins ago
MC
Relationship Manager/Senior Relationship Manager
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Hamilton, ON
- $79,000 to $110,000 CAD / year
Added 3 mins ago
Transportation Manager
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Mississauga, ON
Added 3 mins ago
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Mississauga, ON
Added 3 mins ago
(CAN) Team Leader, Asset Protection (SC)
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Mississauga, ON
Added 3 mins ago
Manager, Marketing & Brands Loyalty Projects
Loblaw Companies Limited
Brampton, ON
Added 3 mins ago
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Loblaw Companies Limited
Brampton, ON
Added 3 mins ago
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Oakville, ON
Added 12 mins ago
Corporate Store Supervisor II
Bulk Barn
Burlington, ON
Added 15 mins ago
French Immersion - Grade 8
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Milton, ON
Added 15 mins ago
Sales Account Manager
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Added 15 mins ago
TC
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Mississauga, ON
- $100,000 to $130,000 CAD / year
Added 15 mins ago
UI
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- $49,100 to $53,300 CAD / year
Added 15 mins ago
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Added 15 mins ago
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Added 15 mins ago
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Mississauga, ON
Added 15 mins ago
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Added 15 mins ago
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Mississauga, ON
- $99,000 to $163,000 CAD / year
Added 15 mins ago
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goeasy Ltd.
Mississauga, ON
Added 21 mins ago
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Mississauga, ON
Added 21 mins ago
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Added 21 mins ago
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Air Liquide
Mississauga, ON
Added 21 mins ago
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CAA Club Group
Mississauga, ON
Added 35 mins ago
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Added 35 mins ago
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Food Service Solutions Canada

Customer Service Representative

Milton, ON, Canada

Full-time

Within 25 km of Milton · About 8.1 km from the city centre

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Job details

Job type: Full-time
Apply by: Apr 21, 2027
Posted: Oct 23, 2026

Original job description

Position Summary:

As the Customer Service Representative (CSR), you are responsible for managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction. As the CSR, you will act as a liaison, provide product/service information, answer questions and resolve any issues/concerns that our customers might face with accuracy and efficiency. At FSS the customer experience is key. Our commitment to our customers and the experiences they have with our company is at the heart of everything we do. As such, your position is vitally important to the financial and sustained growth of our company.

Duties & Responsibilities:

Ø Maintain a positive, empathetic, and professional attitude toward customers at all times

Ø Provide timely and accurate information to incoming customer order status and product knowledge requests

Ø Maintain solid customer relationships by providing quick, courteous, and concise information delivered with a high degree of professionalism

Ø Answer phones and emails with professionalism

Ø Order Entry Management – you will be responsible for managing the lifecycle of an order

o You will receive customer orders, enter orders into our system, confirm back orders to customers, coordinate shipping with our warehouse team, and fulfil invoices

Ø Resolve customer complaints, manage database records, draft status reports on customer service issues

Ø Data entry and research as required to troubleshoot customer problems

Ø Assist with inventory counts if necessary

Ø To carry out any other tasks which may be reasonably expected for the promotion and support of our business

Ø Any other such duties as may be determined by your reporting Manager

Position Requirements:

Ø Excellent interpersonal skills supporting a team environment

Ø Demonstrates exquisite people skills with a friendly customer-oriented approach

Ø Attentive – possesses the ability to really listen to customers and their needs

Ø Willing to go the extra mile to please our internal and external customers

Ø Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

Ø Ability to recognize and react to changing work demands

Ø Proven ability to thrive in a fast-paced environment

Ø Excellent communication skills both verbal and written

Education, Experience, and Licensing Requirements:

Ø High school diploma, GED, or equivalent

Ø Bilingual (French and English) is an asset

Ø Excellent knowledge of Microsoft Office

Ø Experience with Salesforce, CRM program, M@GIC, is an asset

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More about this job

Responsibilities

Manage incoming customer inquiries and orders, provide accurate product and order information, and resolve customer concerns professionally. Coordinate order processing, back orders, shipping, and invoicing while maintaining customer records and supporting inventory counts as needed.

Requirements

Requires a high school diploma, GED, or equivalent, strong communication and interpersonal skills, and the ability to stay organized and adapt in a fast-paced environment. Microsoft Office knowledge is required; French-English bilingual ability and experience with Salesforce, CRM software, or M@GIC are assets.

Skills

Customer Service
Order Entry
Order Management
Complaint Resolution
Verbal Communication
Written Communication
Interpersonal Skills
Active Listening
Planning and Organization
Attention to Detail
Prioritization
Data Entry
Research
Microsoft Office
Salesforce

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Customer Inquiries
Customer Satisfaction
Sales Leads
Product Knowledge
Order Entry
Order Management
Back Orders
Shipping Coordination
Invoicing
Complaint Resolution
Customer Database
Status Reporting
Data Entry
Troubleshooting
Inventory Counts
Microsoft Office
Salesforce
CRM
M@GIC
French-English Bilingual

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