Full-time jobs in Milton, Ontario

Find full-time jobs in Milton, Ontario and nearby towns within 25 km. Read the full details and apply.

Newest first

Within 25 km of Milton

Added 4 hours ago
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KR
Bilingual Customer Service Representative
KIT Recruitment
Oakville, ON
- $57,000 to $58,500 CAD / year
Added 4 hours ago
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KIT Recruitment

Bilingual Customer Service Representative

Oakville, ON, Canada

$57,000 to $58,500 CAD / year · Full-time

Within 25 km of Milton · About 22.2 km from the city centre

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Job details

Pay: $57,000 to $58,500 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Experience: Minimum 2–3 years of experience in customer service, order management, account support, supply chain, or business operations.
Posted: Nov 3, 2026

Original job description

KIT Recruitment is seeking a Bilingual Customer Service Representative (English/French) to join our client's team in a hybrid role!

The successful candidate will manage customer orders, resolve inquiries, process claims and returns, and collaborate with internal teams to ensure exceptional customer service.

We're looking for a detail-oriented, organized professional with strong problem-solving skills who thrives in a fast-paced, environment.

Bilingual Customer Service Representative - Details:

Location: Oakville, ON

Shift: Monday to Friday, 8:30 AM – 5:00 PM - Tues-Thurs in office, Monday and Friday Remote.

Salary: $57,000 – $58,500 annually

Employment Type: Full-Time

RRSP: 3% employer after 1 year + up to 5% match

Vacation: 2 weeks of vacation with the option to buy a 3rd week

Benefits from day 1

Bilingual Customer Service Representative - Responsibilities:

Process and manage customer orders through EDI, Esker, email, and customer portals, ensuring accuracy and timely fulfillment.
Respond to customer inquiries regarding orders, pricing, products, deliveries, and account concerns.
Investigate and resolve claims, returns, shortages, deductions, and pricing discrepancies.
Collaborate with internal departments to resolve issues and process credits, debits, and returns.
Utilize SAP, EDI, and other business systems to manage transactions, maintain accurate records, and resolve errors.
Support inventory adjustments, product launches, and daily operational activities.
Identify opportunities to improve processes, efficiency, and customer satisfaction.
Build strong customer relationships while managing multiple priorities in a fast-paced environment.

Bilingual Customer Service Representative - Qualifications:

Minimum 2–3 years of experience in customer service, order management, account support, supply chain, or business operations.
Fluency in English and French (written and verbal) is required.
Experience with SAP or a similar ERP system is required.
College diploma, degree, or equivalent business experience.
Ability to work effectively and independently in a remote environment.
Strong organizational skills, attention to detail, and problem-solving abilities.
Excellent communication and interpersonal skills.
Ability to manage competing priorities in a fast-paced environment.
Proficiency in Microsoft Office, including Outlook, Excel, Word, and Teams.
Experience with EDI, Esker, CRM platforms, or other customer service technologies is an asset.
Ability to collaborate effectively with cross-functional teams.

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More about this job

Responsibilities

Manage customer orders through EDI, Esker, email, and customer portals, and respond to inquiries about orders, pricing, products, deliveries, and accounts. Investigate claims, returns, shortages, deductions, and pricing discrepancies; coordinate resolutions and transaction processing with internal teams while supporting inventory and operational activities.

Requirements

Requires 2–3 years of relevant customer service, order management, account support, supply chain, or business operations experience, fluency in written and spoken English and French, and experience with SAP or a similar ERP system. Candidates need a college diploma, degree, or equivalent business experience, strong organization and communication skills, Microsoft Office proficiency, and the ability to work independently and manage competing priorities.

Skills

Customer Service
Order Management
Problem-Solving
English-French Bilingual Communication
SAP
ERP Systems
EDI
Esker
Microsoft Office
Outlook
Excel
Word
Microsoft Teams
Claims and Returns Processing
Inventory Adjustments
Cross-Functional Collaboration

Benefits

Employer RRSP Contribution
RRSP Matching
Paid Vacation
Benefits From Day One

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Order Management
Account Support
Supply Chain
Business Operations
English
French
SAP
ERP
EDI
Esker
Customer Portals
Microsoft Office
Outlook
Excel
Word
Microsoft Teams
Claims Processing
Returns
Pricing Discrepancies
Inventory Adjustments
Product Launches
Process Improvement
Customer Satisfaction
Cross-Functional Collaboration

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